ServiceNow configuration items (CIs) and configuration management in ServiceNow CMDB: A step-by-step guide
In 2025, misconfigurations remained the top cause of enterprise security and service failures.
Top ServiceNow competitors in 2026: alternatives compared
…ServiceNow competitors fall into two distinct categories: platforms that replace ServiceNow’s ITSM ticketing and workflow engine, and platforms that replace Why Is Your ServiceNow CMDB Always Inaccurate?
After every ServiceNow Knowledge Forum, the conversations about CMDB accuracy follow a predictable pattern. IT teams return from sessions on …
How Virima’s change management tools can transform your change processes
Change management controls how IT changes move from proposal to production. Done well, it keeps services running and teams aligned. …
What ITIL4 means for ITIL IT Operations Management?
ITIL4 moved past the old process-by-process thinking. Instead of treating each practice separately, it focuses on how IT delivers value …
How to build an AWS configuration management database
Managing configurations in large AWS setups affects every team that uses asset data. You need accurate and up-to-date information to …
The CMDB capabilities your ITSM team can’t operate without
The systems we build to simplify operations often need simplifying themselves. Tasks once tracked with pen and paper now depend …








